Internet Marketing Course BLOG

How Linking These Two Applications Can Improve Your AdWords ROI

By Dave Ingalls
Internet Marketing Consultant
January 23, 2010

You’ve got your AdWords ads click through rate (CTR) up in the 5-15% range, and sometimes higher, but those clicks are not translating into either online sales and/or product inquiries.  Sound familiar?

In Parts I and II of this article, we put the pieces in place to try to better understand this situation.  If you haven’t read Parts I and II, please do so by clicking on the following links before continuing:

Google AdWords and Analytics – Put a Bounce (Rate) in Your Step (Part I)

Google AdWords and Analytics – Put a Bounce (Rate) in Your Step (Part II)

And now to pick up where we left off in Part II:

In Part III we examine the possible causes of high AdWords ad bounce rates – leading candidates include ad wording, keyword phrases used, and landing page content and wording.

AdWords Ad Wording – let’s start by looking at the AdWords ad itself, although it’s going to be important to look at how all of these elements work together to produce clicks on a specific ad.

As all of you who run AdWords ads already know, there is not a lot of text to work with in a typical ad!  25 characters, including blank spaces, in the ad title line that is also the link to the landing page, then 35 characters in each of the next 2 lines, then the Web site Home Page URL in the fourth and final line in the ad.

I think the most important point to make about AdWords ad wording is to include the most important keyword phrase in the title line if possible, and then include the words in the phrase at least one time in the second and third text lines.  If you have more than one important keyword phrase (and who doesn’t?!), then I advise you to create more tan one “Ad Group” in AdWords.  In this way, you can dedicate each ad to a specific keyword phrase.

Keyword Phrases Used – The key here is to be very specific – remember, you are not trying to maximize the number of clicks on your ad – you are trying to maximize the ROI of each of those clicks!  Two things to keep in mind – one as you select keyword phrases for a specific ad, and one to watch just after the ad starts running to better target the ad.

As you select keyword phrases, FIRST try them in Google searches to see what search results are returned for each phrase.  If the keyword phrase returns too many of the wrong search results for your product or service, try enclosing the phrase in quotes (go from a “Broad” search match to a “Phrase” search match).  If it’s still not returning the results you want, try enclosing the phrase in brackets (an “Exact” search match).  Of course, if this process does not return the desired search results, then you need to rethink the use of that keyword phrase.

After you start running your ads, check the Quality Score for each keyword phrase (I use AdWords Editor to do this – this is a great tool for editing/evaluating a number of AdWords components – check it out/download it at AdWords Editor).  The Quality Score for each keyword phrase should be 5 or higher – if not, work toward achieving that score or eliminate that version of the keyword phrase.

Landing Page Content, Wording – Now that you’ve got the RIGHT folks clicking on the AdWords ad, you better be sending them to a page on your Web site that is INSTANTLY recognized by those same folks as RELEVANT to what they were searching for in the first place. And this is probably where most Web entrepreneurs drop the ball!  Admit it – if you’ve been using AdWords for a while, you probably do a decent job with the first 2 items (AdWords ad wording and keyword search phrase selection), but it’s creating and testing killer landing pages that ALL of us drop the ball!  Too many AdWords ads point to Web site home pages or all-the-products-for-sale pages.

So roll up your sleeves and create at least one unique landing page for an AdWords ad that currently only directs AdWords ad “clickers” points to your Home page or to a multi-product purchase page.  Split the traffic between the 2 for a week and then measure the respective “conversion rates” and bounce rates of those pages.

How do you do this quickly and relatively easily.  Use the Google Website Optimizer to put together your first A/B page test – here’s a link to the Website Optimizer Quick Start Guide.

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How Linking These Two Applications Can Improve Your AdWords ROI

By Dave Ingalls
Internet Marketing Consultant
December 13, 2009

You’ve got your AdWords ads click through rate (CTR) up in the 5-15% range, and sometimes higher, but those clicks are not translating into either online sales and/or product inquiries. Sound familiar?

In Part I of this article, we put the pieces in place to try to better understand this situation. If you haven’t read Part I (steps 1 thru 4 of this exercise), please click on the following link:

Google AdWords and Analytics – Put a Bounce (Rate) in Your Step (Part I)

And now to pick up where we left off in Part I:

FIFTH, go to your AdWords account and follow these steps to see the “bounce rate” for your individual AdWords Campaigns (and even more detail if desired) compared to the overall bounce rate for all of your AdWords ads:

In AdWords, follow this link path:

Reporting (tab at top) > Google Analytics (in dropdown menu) > Traffic Sources (in left column) > AdWords > AdWords Campaigns

Once at AdWords Campaigns, select the “Comparison” icon located over the “Bounce Rate” box on the right side of the screen display. You are now looking at what the Bounce Rate of each of your AdWords campaigns is compared to the average bounce rate for all of your AdWords campaigns. If you click on an individual campaign, you will then see the Ad Groups in that campaign and their bounce rates.

Bounce rates in RED are BAD (visitors click on your ad and then immediately leave your Web site/Blog), bounce rates in GREEN are GOOD (visitors arrive and, on average, stay – they visit more than one Web site page/Blog post).

I think you’ll find this exercise to be a REAL eye opener – I know I did!

Even more informative (or potentially shocking!) is to find the bounce rate for your Web site/Blog without AdWords ads included and compare THAT bounce rate to your AdWords bounce rate. At the very least, you’ll certainly be more focused on where your bounce rate problem REALLY lies!

In Part III we will examine what the possible problems could be that lead to high AdWords bounce rates – AdWords ad wording, keywords being used, landing page content, wording, etc.

Next – Please come back for Part III of this exercise.

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How Linking These Two Applications Can Improve Your AdWords ROI

By Dave Ingalls
Internet Marketing Consultant
November 29, 2009

Does this sound familiar? You’ve got your AdWords ads click through rate (CTR) up in the 5-15% range, and sometimes higher, but those clicks are not translating into either online sales and/or product inquiries.

Waz up with that?! Here’s a way to find out what’s going on.

FIRST, watch this short video on YouTube by Google Analytics Evangelist Avinash Kaushik on why “Bounce Rate” might be the BEST metric to use to quickly understand what’s going right, and more importantly, what’s going wrong with your AdWords program:

“Google Analytics – Bounce Rate: The Simply Powerful Metric”

SECOND, if you haven’t done this already, you need to create a Google Analytics account and add the analytics code to each of your Web pages/Blog posts. (I’m assuming that you already have a Google AdWords account or else you wouldn’t be reading this article!)

THIRD, you need to link your Google AdWords and Google Analytics accounts together. This step can be a little tricky, so be patient and follow Google’s directions.

From Google AdWords Help:

“How do I link my Google Analytics account to my AdWords account?”

FOURTH, wait 2-3 weeks until you have some AdWords/Analytics data to analyze.

Next Steps – Please click on this link for Part II of this exercise.

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Search dominated by paid placement, more SEO to come.
eMarketer
March 30, 2009

Dave’s Comments (Internet Marketing Course Blog): The beat goes on! Nice to look at any spending projection chart these days (see full article on eMarketer) and see the numbers going UP! This article also does a nice job making the case for why SEO will continue to grow at a rate faster than paid search engine advertising.

“New data provided by the Search Engine Marketing Professional Organization (SEMPO), based on research conducted by Radar Research, sheds light on how search marketing dollars are being spent.

In 2008, $13.5 billion was spent on search marketing. The space was mostly made up of paid placement and search engine optimization (SEO), with a sliver going to technology providers whose software assisted in the execution of search campaigns. Paid search ads saw 88% of the total pie, SEO only 11%.

The ratio of paid placement to SEO will change in the future.

“Internet users prefer organic listings to paid search. They generally find them more relevant—or simply more acceptable—than advertising,” said eMarketer senior analyst David Hallerman. “Therefore, they tend to click on organic results more often than on paid search ads.”

SEO is also cost-effective and works across all search engines. In addition, an optimized site doesn’t drop off the first results page even when a marketer’s spending slows or stops, as paid search does.”

Read the entire article online by clicking on the following link:

Search Marketing Spending and Trends

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MarketingVOX
January 22, 2009

Dave’s Comments (Internet Marketing Course Blog): This overview by MarketingVOX of how consumers find and choose local small businesses is VERY interesting, especially if you are a bricks-and-mortar small business owner! The article basically says that consumers of local small business goods and services search for those services online, preferentially contact those businesses that have a Web presence AND can be found in a commonly used search engine (Google, Yahoo, MSN). If you’re a small business, it’s time to say, “Goodbye Yellow Pages (print AND online), Hello Google!”

“Though 63% of consumers and small business owners turn to the internet first for information about local companies and 82% use search engines to do so, only 44% of small businesses have a website.

What’s more, half spend less than 10% of their marketing budget online, according to research from Webvisible and Nielsen (via MarketingCharts).

The research, undertaken to learn how internet users find local businesses from which to purchase products or services, finds an accelerating trend toward online media for local search. At the same time, it uncovers a significant disconnect between the way small business owners act as consumers vs. the way they market their businesses online. Webvisible calls this disparity “the great divide.”

Tools for Finding Local Business

The survey found search engines, by a large margin, are the most popular source for finding local information.

The list of top sources for local information:
82% use search engines (such as Google, Yahoo, or MSN).
57% use Yellow Pages directories.
53% use local newspapers.
49% use Internet Yellow Pages (such as yellowpages.com or superpages.com)
49% use TV.
38% use direct mail.
32% White Pages directories
Of those surveyed, 50% said search engines (such as Google, Yahoo, or MSN) were the first place they looked when seeking a local business, while 24% chose the Yellow Pages directories.

Overall Satisfaction with Search High

An overwhelming majority of searchers (92%) are happy with the results they get when using search engines, despite the fact that 39% report frequently not being able to locate a particular known business. Webvisible said this means that while searchers don’t always find the specific business (no online advertising/no website, etc.), they may choose to contact a similar business with a stronger online presence.”

Read the entire article online by clicking on the following link:

‘Great Divide’ Separates Small Biz, Online Consumers

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