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Google AdWords and Analytics – Put a Bounce (Rate) in Your Step – Part III

How Linking These Two Applications Can Improve Your AdWords ROI

By Dave Ingalls
Internet Marketing Consultant
January 23, 2010

You’ve got your AdWords ads click through rate (CTR) up in the 5-15% range, and sometimes higher, but those clicks are not translating into either online sales and/or product inquiries.  Sound familiar?

In Parts I and II of this article, we put the pieces in place to try to better understand this situation.  If you haven’t read Parts I and II, please do so by clicking on the following links before continuing:

Google AdWords and Analytics – Put a Bounce (Rate) in Your Step (Part I)

Google AdWords and Analytics – Put a Bounce (Rate) in Your Step (Part II)

And now to pick up where we left off in Part II:

In Part III we examine the possible causes of high AdWords ad bounce rates – leading candidates include ad wording, keyword phrases used, and landing page content and wording.

AdWords Ad Wording – let’s start by looking at the AdWords ad itself, although it’s going to be important to look at how all of these elements work together to produce clicks on a specific ad.

As all of you who run AdWords ads already know, there is not a lot of text to work with in a typical ad!  25 characters, including blank spaces, in the ad title line that is also the link to the landing page, then 35 characters in each of the next 2 lines, then the Web site Home Page URL in the fourth and final line in the ad.

I think the most important point to make about AdWords ad wording is to include the most important keyword phrase in the title line if possible, and then include the words in the phrase at least one time in the second and third text lines.  If you have more than one important keyword phrase (and who doesn’t?!), then I advise you to create more tan one “Ad Group” in AdWords.  In this way, you can dedicate each ad to a specific keyword phrase.

Keyword Phrases Used – The key here is to be very specific – remember, you are not trying to maximize the number of clicks on your ad – you are trying to maximize the ROI of each of those clicks!  Two things to keep in mind – one as you select keyword phrases for a specific ad, and one to watch just after the ad starts running to better target the ad.

As you select keyword phrases, FIRST try them in Google searches to see what search results are returned for each phrase.  If the keyword phrase returns too many of the wrong search results for your product or service, try enclosing the phrase in quotes (go from a “Broad” search match to a “Phrase” search match).  If it’s still not returning the results you want, try enclosing the phrase in brackets (an “Exact” search match).  Of course, if this process does not return the desired search results, then you need to rethink the use of that keyword phrase.

After you start running your ads, check the Quality Score for each keyword phrase (I use AdWords Editor to do this – this is a great tool for editing/evaluating a number of AdWords components – check it out/download it at AdWords Editor).  The Quality Score for each keyword phrase should be 5 or higher – if not, work toward achieving that score or eliminate that version of the keyword phrase.

Landing Page Content, Wording – Now that you’ve got the RIGHT folks clicking on the AdWords ad, you better be sending them to a page on your Web site that is INSTANTLY recognized by those same folks as RELEVANT to what they were searching for in the first place. And this is probably where most Web entrepreneurs drop the ball!  Admit it – if you’ve been using AdWords for a while, you probably do a decent job with the first 2 items (AdWords ad wording and keyword search phrase selection), but it’s creating and testing killer landing pages that ALL of us drop the ball!  Too many AdWords ads point to Web site home pages or all-the-products-for-sale pages.

So roll up your sleeves and create at least one unique landing page for an AdWords ad that currently only directs AdWords ad “clickers” points to your Home page or to a multi-product purchase page.  Split the traffic between the 2 for a week and then measure the respective “conversion rates” and bounce rates of those pages.

How do you do this quickly and relatively easily.  Use the Google Website Optimizer to put together your first A/B page test – here’s a link to the Website Optimizer Quick Start Guide.

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Google AdWords and Analytics – Put a Bounce (Rate) in Your Step – Part II

How Linking These Two Applications Can Improve Your AdWords ROI

By Dave Ingalls
Internet Marketing Consultant
December 13, 2009

You’ve got your AdWords ads click through rate (CTR) up in the 5-15% range, and sometimes higher, but those clicks are not translating into either online sales and/or product inquiries. Sound familiar?

In Part I of this article, we put the pieces in place to try to better understand this situation. If you haven’t read Part I (steps 1 thru 4 of this exercise), please click on the following link:

Google AdWords and Analytics – Put a Bounce (Rate) in Your Step (Part I)

And now to pick up where we left off in Part I:

FIFTH, go to your AdWords account and follow these steps to see the “bounce rate” for your individual AdWords Campaigns (and even more detail if desired) compared to the overall bounce rate for all of your AdWords ads:

In AdWords, follow this link path:

Reporting (tab at top) > Google Analytics (in dropdown menu) > Traffic Sources (in left column) > AdWords > AdWords Campaigns

Once at AdWords Campaigns, select the “Comparison” icon located over the “Bounce Rate” box on the right side of the screen display. You are now looking at what the Bounce Rate of each of your AdWords campaigns is compared to the average bounce rate for all of your AdWords campaigns. If you click on an individual campaign, you will then see the Ad Groups in that campaign and their bounce rates.

Bounce rates in RED are BAD (visitors click on your ad and then immediately leave your Web site/Blog), bounce rates in GREEN are GOOD (visitors arrive and, on average, stay – they visit more than one Web site page/Blog post).

I think you’ll find this exercise to be a REAL eye opener – I know I did!

Even more informative (or potentially shocking!) is to find the bounce rate for your Web site/Blog without AdWords ads included and compare THAT bounce rate to your AdWords bounce rate. At the very least, you’ll certainly be more focused on where your bounce rate problem REALLY lies!

In Part III we will examine what the possible problems could be that lead to high AdWords bounce rates – AdWords ad wording, keywords being used, landing page content, wording, etc.

Next – Please come back for Part III of this exercise.

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Google AdWords and Analytics – Put a Bounce (Rate) in Your Step – Part I

How Linking These Two Applications Can Improve Your AdWords ROI

By Dave Ingalls
Internet Marketing Consultant
November 29, 2009

Does this sound familiar? You’ve got your AdWords ads click through rate (CTR) up in the 5-15% range, and sometimes higher, but those clicks are not translating into either online sales and/or product inquiries.

Waz up with that?! Here’s a way to find out what’s going on.

FIRST, watch this short video on YouTube by Google Analytics Evangelist Avinash Kaushik on why “Bounce Rate” might be the BEST metric to use to quickly understand what’s going right, and more importantly, what’s going wrong with your AdWords program:

“Google Analytics – Bounce Rate: The Simply Powerful Metric”

SECOND, if you haven’t done this already, you need to create a Google Analytics account and add the analytics code to each of your Web pages/Blog posts. (I’m assuming that you already have a Google AdWords account or else you wouldn’t be reading this article!)

THIRD, you need to link your Google AdWords and Google Analytics accounts together. This step can be a little tricky, so be patient and follow Google’s directions.

From Google AdWords Help:

“How do I link my Google Analytics account to my AdWords account?”

FOURTH, wait 2-3 weeks until you have some AdWords/Analytics data to analyze.

Next StepsPlease click on this link for Part II of this exercise.

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"Winning Results with Google AdWords"

New book by Andrew Goodman

Book Reviewed by Chris Sherman
Associate Editor
SearchEngineWatch

Dave’s Comments (Internet Marketing Course Blog): This is the next book I order! How about you?

“Andrew Goodman is one of the foremost authorities on search advertising in the world, and his new book is a killer guide to succeeding with Google’s sponsored links.

Google is famous for touting the simplicity of its AdWords program. “All that’s needed is five minutes and a credit card,” Google claims on its corporate information web page. And while it’s certainly true that you can establish an AdWords account in five minutes, and possibly get your first ad up and running within an hour or so, whether it’s actually effective and leads to a successful outcome is another matter altogether.

Google, of course, benefits regardless of whether your sponsored links are effective—at least until you run out of money or your ineffective ads are disabled. That’s not to say Google doesn’t want your ads to be successful—the company also provides a lot of information and tools to help you create effective search advertising campaigns. But the reality is that mastering the AdWords system takes a certain degree of effort and commitment, and is really something of a science and art combined.

Andrew Goodman’s “Winning Results with Google AdWords” is an outstanding guide to the company’s advertising program. The book distills Andrew’s years of experience helping clients create and manage successful search advertising campaigns into a 352 page handbook that you’ll refer to often.”

Click on this link to read the complete review by Chris:
“Everything You Ever Wanted to Know About Google AdWords”

Buy the book on Amazon by clicking on this link:
“Winning Results with Google AdWords”

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Mastering Google AdWords Marketing: Contextual Advertising – Parts 1 and 2

By Richard Ball
Search Engine Guide

Dave’s Comments (Internet Marketing Course Blog): As Richard points out, you’re really dealing with two VERY different audiences in terms of motivation in the Google Adwords Search and Content ad networks, and the default setting in Adwords when setting up a campaign is to display the same ad on BOTH networks. Take the time to read this article – both parts. You’ll be glad you did!

“Separate your Google AdWords search advertising and contextual advertising. Why?

1. The target audiences could be different
2. Content ads don’t perform as well (in most cases)
3. Track separately to see which type works for your situation
4. Add clarity to search stats
5. Google has a “negative site feature” for contextual ad campaigns

How? When creating an AdWords ad campaign, you will be given this choice:

Show ads on Google and the
* search network
* content network

Create two separate campaigns, one with only the search network box checked and one with only the content network box checked. The target audience for search ads and content ads (contextual ads) can be quite different. Let’s call them searchers (active) and browsers (passive), respectively. Searchers are actively typing the keywords you are bidding on. Browsers, who see your ad triggered by a contextual advertising system, are more passive in the sense that they didn’t type specific keywords into a search box.”

Read Part 1 of this article at:
http://www.searchengineguide.com/ball/005223.html

Read Part 2 of this article at:
http://www.searchengineguide.com/ball/005288.html

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