I’ve been Busy!

Link to main Digital Marketing Web page Sorry – no new posts for quite a while! Why? Because I have recently (in 2011) accepted a Marketing Management position with International Light Technologies (ILT), a light detection and measurement (and a lot more!) company located in Peabody, MA on Boston’s North Shore. Love the work, but it can be very … Read more

Digital Marketing Tip: Use MS Expression Web SuperPreview

Part of the 999 Digital Marketing Tips Series By Dave Ingalls Digital Marketing Consultant January 1, 2011 Link to main Digital Marketing Web page Digital Marketing Tip #5: If you have NOT installed “Microsoft Expression Web SuperPreview for Internet Explorer” on your computer, STOP EVERYTHING AND DO IT IMMEDIATELY. Oh Oh! That’s two “Stop Everything … Read more

999 Digital Marketing Tips

By Dave Ingalls Digital Marketing Consultant November 20, 2010 Link to main Digital Marketing Tutorial Web page Am I really going to provide 999 Digital Marketing Tips? I don’t really know if there are that many, but I thought I’d give it a go! What I’ll try to do is to start with the really … Read more

Google AdWords and Analytics – Put a Bounce (Rate) in Your Step – Part III

How Linking These Two Applications Can Improve Your AdWords ROI By Dave Ingalls Digital Marketing Consultant You’ve got your AdWords ads click through rate (CTR) up in the 5-15% range, and sometimes higher, but those clicks are not translating into either online sales and/or product inquiries.  Sound familiar? In Parts I and II of this … Read more

Google AdWords and Analytics – Put a Bounce (Rate) in Your Step – Part II

How Linking These Two Applications Can Improve Your AdWords ROI By Dave Ingalls Digital Marketing Consultant You’ve got your AdWords ads click through rate (CTR) up in the 5-15% range, and sometimes higher, but those clicks are not translating into either online sales and/or product inquiries. Sound familiar? In Part I of this article, we … Read more

Google AdWords and Analytics – Put a Bounce (Rate) in Your Step – Part I

How Linking These Two Applications Can Improve Your AdWords ROI By Dave Ingalls Digital Marketing Consultant Does this sound familiar? You’ve got your AdWords ads click through rate (CTR) up in the 5-15% range, and sometimes higher, but those clicks are not translating into either online sales and/or product inquiries. Waz up with that?! Here’s … Read more

AddThis to Help Your Online Content Go Viral

By Dave Ingalls Digital Marketing Consultant You’re a small business owner who has taken the time to create some original content for your Web site to help that site be more visible to potential Customers via the major search engines, just like all the Internet Marketing experts tell you to do. But after you add … Read more

Customer Reviews Drive iPhone Sales – REAL Social Media!

We’ve all heard the hype about online Social Media – Facebook, Twitter, LinkedIn, etc. And much of the hype is true. But if you’re a small/medium sized company selling your products and/or services online, take my advice about online social media, social marketing, social networking – whatever you want to call it – and start with the basics – let your Customers review your products/services on your Web site.

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What Site Search Can Tell YOU!

Digital Marketing Tutorial Blog
Dave Ingalls

Do you have a Site Search function on your Web site? If not, here’s what you’re missing!

In addition to publishing this Internet Marketing Course Blog and the accompanying Digital Marketing Tutorial, I oversee several technical products B2B Web sites for my company. Our main Web site highlights our major product line and a smaller “micro” Web site was created to highlight a companion product line.

I recently added Site Search to the main Web site and when I looked at what visitors were searching for on THAT site, I was completely floored!

Before we get into Site Search, let’s make sure you already have a Web analytics program on your Web site(s). I use Google Analytics – it’s free, it’s simple to install, it really works, and for the products we sell, our prospective Customers use Google almost exclusively as their general search engine. How do we know that? Our Google Analytics program shows us that over 50% of our total Web traffic comes to our main Web site from Google organic (natural) searches.

Specifically, you need BOTH an analytics program and a site search program to prove the value of Site Search to YOU.

Our Google Analytics program allows us to “drill down” into the data on visitor traffic, and when we took a detailed look at the keyword phrases Google searchers were using to get to the main site, we saw a number of iterations of our company name pulling in a lot of the traffic (mainly different spellings of the company name). Sounds reasonable.

After the first few days of having Site Search installed on the main Web site, we took a look at the keywords being used to search for information on that site. To my surprise, almost ALL of the site searches on the main site were for part numbers or phrases related to the products on the micro site! And even more unsettling, when I performed those same searches on the main site, the search returned no results! Yikes!

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